Terms and Conditions

Terms and Conditions

1. Ordering and Lead Times

1.1. When placing an order with ChainHoistStore.com, you agree to the following terms and conditions. Please carefully review this information before making a purchase.

1.2. All production lead times provided on our website or by our representatives are best estimates at the time of your order. While we strive to fulfill orders promptly, unforeseen circumstances or changes in availability may affect these lead times.

1.3. We make every effort to keep you informed of any changes to lead times as soon as we become aware of them. However, please understand that production lead times are subject to change.

2. Cancellation Policy

2.1. We understand that circumstances may arise that necessitate the cancellation of an order. However, please note that cancellation after the placement of an order may incur a cancellation fee.

2.2. The cancellation fee will vary depending on the specific circumstances and the stage of production your order has reached at the time of cancellation. We will work with you to determine the appropriate fee, taking into account factors such as the complexity of the order and expenses incurred.

2.3. To request a cancellation, please contact our customer support team as soon as possible, 800-724-4052 x101. We will do our best to assist you in the process and provide you with the necessary information about any associated cancellation fees.

3. Payment Terms

3.1. Payment for orders must be made in accordance with the terms and payment methods specified during the checkout process. We accept various payment methods, including credit cards and electronic fund transfers. Your payment information is processed securely, and we do not store your payment details.

3.2. Prices and availability are subject to change without notice. In the event of a price change or unavailability of an item after an order is placed, you will be contacted to discuss available options.

4. Warranty and Returns

4.1. ChainHoistStore.com stands by the quality of the products we offer. Please refer to our separate "Warranty and Returns" page for detailed information on warranty coverage and the process for returning products.

5. Privacy and Security

5.1. We are committed to protecting your privacy and securing your information. Our "Privacy Policy" outlines how we collect, use, and protect your personal information. By using our website, you agree to our Privacy Policy.

6. Governing Law and Jurisdiction

6.1. These terms and conditions are governed by and construed in accordance with the laws of New York state. Any disputes or claims arising from or related to your use of ChainHoistStore.com or these terms and conditions will be subject to the exclusive jurisdiction of the courts of New York state.

7. Changes to Terms and Conditions

7.1. We reserve the right to update or modify these terms and conditions at any time. It is your responsibility to review this page periodically to stay informed of any changes. Your continued use of our website and services after the posting of any modifications constitutes your acceptance of these changes.

Contact Us

If you have any questions or concerns regarding our terms and conditions, please contact us:


800-724-4052 x101